WhatsApp is a popular messaging platform. It is an excellent tool for companies to reach out to customers and engage with them in a more personal and interactive manner. WhatsApp marketing can assist eCommerce businesses in increasing customer engagement, sales, and brand loyalty.

Yes, with Bitsila’s marketing capabilities, it is possible to segment customers based on various factors. Additionally, the system automatically creates nine distinct segmentations.

Some best practices for WhatsApp marketing in eCommerce platforms are to obtain customers’ permission before sending messages, offering relevant and valuable content, and personal recommendations to engage customers. Customers can be segmented and targeted with Bitsila software.

E-commerce companies can grow their WhatsApp marketing list by including a WhatsApp opt-in button on their website, promoting their WhatsApp number on social media, sending email newsletters with a WhatsApp call-to-action, and using WhatsApp QR codes.

E-commerce businesses can share a variety of content via WhatsApp marketing, including product images and videos, promotional content, custom catalogs, customer testimonials, and product reviews.

E-commerce businesses can track the number of subscribers, messages sent and received, clicks on links, and conversion rate to determine the effectiveness of their WhatsApp marketing campaigns. They can also track metrics like message delivery and engagement rates using marketing reports of Bitsila.